Refund policy
We want you to love what you bring home. If something isn't quite right, we're happy to help.
Items may be returned for store credit within 14 days of your ship date or in-store purchase. your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If your item arrived damaged or incorrect, please let us know within 24 hours of receiving it and we'll take care of it, return shipping included.
To start a return, you can contact us at hello@shop32034.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Once your return is on its way, expect store credit within 3 to 4 weeks. That window covers transit time (5 to 10 business days) and processing on our end (3 to 5 business days). You'll receive an email confirmation once we've received and reviewed your return, followed by store credit issued as a digital gift card.
You can always contact us for any return question at hello@shop32034.com.
